Germans Say What They Think: and Sometimes Lose International Customers
German directness has many advantages. It is clear. It is efficient. It saves time. And sometimes, it is absolutely shocking. Many international people I know complain about customer service in Germany. Of course, bad service exists everywhere, and not every German communicates in the same way. But there is a
Asylum and crime – fear and reality
Asylum and crime – fear and reality An insane young radicalized and presumably Afghan assassin grabs an axe, attacks people on a train indiscriminately, then the rushing police officers and is then shot dead. These were the headlines. The police were also criticized. As always with the use of firearms.
Companies and cultures – VW as an anti-culture?
Of companies and cultures – VW as anitculture? The triple complexity We have always pointed out in our seminars that participants face a threefold complexity when doing business in and with foreign countries: On the one hand, they have to deal with the foreign culture, know it and adapt their
Intercultural competence Germany – German for Germans?
Intercultural competence Germany – German for Germans? Targeted preparation abroad increases productivity Many companies invest in intercultural preparation for employees who are sent abroad or have to do business there. This is a sensible investment, as such preparation increases productivity and allows the employee to find their feet more quickly